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These terms and conditions constitute a binding agreement between you and OrthoNC ("we," "us," or "our").

The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content.

The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement.

By accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. If you don't agree, don't use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Minimum Requirements and Security

This website uses encryption software. In order to use Patient Portal, you must have:
- a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);
- Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain; and
- Adobe Reader installed (to download a copy of Adobe Reader, please go to http://www.adobe.com/products/acrobat/readstep2.html).
While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. When using Patient Portal, information may be transmitted over media that are beyond the control of the Practice Entities and their contractors and subcontractors and that may not be secure. For example, you may receive email, text, or telephone communications in connection with your use of Patient Portal, all of which are inherently unsecure and subject to disclosure to or access by third parties (e.g., if your phone is used by someone else, you do not keep your phone or email information up to date on Patient Portal and communications are misdirected, or the network or systems of a telecommunications provider are hacked). Furthermore, electronic services such as those provided by the Practice Entities, their contractors and subcontractors, and any telecommunications providers involved in the transmission of data are all inherently subject to failure and none of the foregoing can guarantee that their services will be provided without error or interruption at all times that you may wish to use those services. YOU HEREBY EXPRESSLY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF ANY SERVICE RELATED TO PATIENT PORTAL. Once information is received by us, your medical information will be treated as confidential and given the same protection that all of our other medical records are given.

人民法院报 - chinacourt.org:2021-10-27 · “院长信箱”是黑龙江法院网69个栏目中的重要栏目之一，旨在便利群众反映问题，开通民意网上直通车。黑龙江高院还制定了《“院长信箱”所涉案件、事项办理工作的实施细则》，规范信箱留言的梳理、批转、办理和答复等流程。

YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health. If you believe that you have an urgent medical matter, you should call 911 immediately or proceed to the nearest emergency room. If the matter is not urgent but you need a response in less than two business days, please contact your clinician's office directly by telephone during our regular business hours, which you may find on the log-in screen for Patient Portal.

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Patient portal is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. Please DO NOT SHARE YOUR PASSWORD with anyone. Anyone with access to your password will be able to view your medical and financial information and communicate with your health care team as if that person were you. Thus, when you give someone your password, you are authorizing that person to access your account, and you are responsible for all transactions that person performs while using your service. It is your responsibility to prevent disclosure of your password and to change your password if you feel that your security has been compromised. If you believe that your password has become known to an unauthorized person and want verification of any changes that may have been made to your account, please contact us for assistance. You can change your password in the Patient Portal at any time by clicking the "Security Settings" link under "My Profile."
You may request a Patient Portal account for yourself. You may not request or access a Patient Portal account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. By accepting these terms and conditions, you certify that you are authorized to open or access the account you are requesting and that all information you have provided to us is true and correct to the best of your knowledge.
Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider(s) and other personal medical information. 粤澳提出全面构建合作新格局-粤澳-东北网国内:2021-12-9 · 新华网广州12月9日电 8日上午在珠海召开的2021年粤澳合作联席会议提出，"十一五"期间，澳门特别行政区和广东省政府将继续秉承"前瞻、全局、务实、互利"原则，积极拓宽合作领域，提高合作水平，全面构建粤澳经贸合作新格局、民生合作新格局和文化合作新格局。, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.
We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.
We secure your personal information from unauthorized access, use or disclosure. The personally identifiable information you provide is maintained by us on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device.
When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.
Cookies are used for system performance functionality. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services.

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We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously. By accessing or using Patient Portal, you acknowledge that you have received and read a copy of our Notice of Privacy Practices, which can be found in paper copy at our office locations or through your Patient Portal account under the "Forms" link.
We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. By using Patient Portal, you also consent to all of the terms and conditions described in the Privacy Statement.
All communications between you and our health care team using Patient Portal are carried over a secure, encrypted connection directly into our electronic medical record. While you may receive email messages notifying you of new messages in your Patient Portal Inbox, these emails will not contain any personal health information. It is your responsibility to login to your Patient Portal account and read the messages promptly.

Your Responsibilities

Patient Portal is a communication service offered as a convenience to our patients. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered. By accessing or using Patient Portal, you further agree that any and all such modifications are effective and binding upon you immediately upon posting of the modified version. We reserve the right in the future to charge a fee for the use of Patient Portal. You will be notified in advance of any such change and asked to re-apply if you agree to the fee and wish to continue with the Patient Portal service.
You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. You have the option at any time to revert back to receiving your patient balance statements as paper statements sent to you via U.S. Mail. You may exercise that option by checking the appropriate checkbox located at the bottom of the Billing Tab in Patient Portal under "Patient Preferences."
You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. You may opt-out of receiving these calls on the "Contact Preferences" page, located under the My Profile tab.
人民法院报 - chinacourt.org:2021-10-27 · “院长信箱”是黑龙江法院网69个栏目中的重要栏目之一，旨在便利群众反映问题，开通民意网上直通车。黑龙江高院还制定了《“院长信箱”所涉案件、事项办理工作的实施细则》，规范信箱留言的梳理、批转、办理和答复等流程。

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By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. You agree not to use Patient Portal to post or send or post any illicit or offensive material.
You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. If your physician is out of the office or unavailable to respond, messages sent via Patient Portal may be routed to other authorized healthcare providers within our practice to facilitate a timely response to your request. Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider.
胡锦涛开通“网络民意直通车”-东北网国内-东北网:2021-6-28 · 早在2021年，胡锦涛、温家宝就公开了网民身份，向外界展现对互联网的重视；2021至2021年，温家宝连续四年在“两会”中外记者招待会上主动问候中国网民，并感谢网民分忧，公开肯定了这种“民意直达高层直通车”的沟通方式；去年初，中共中央政治局集体学习

周刊 - chinacourt.org:2021-10-24 · 群众反映问题，开通民意网上直通车。黑龙江高院还制定了《“院长信箱”所涉案件、事项办理工作的实施细则》，规范信箱留言的梳理、批转、办理和答复等流程。目前，全省三级法院192个法院网站都开通了 “院长信箱”，极大地方便了当事人反映诉求。

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.
We reserve the right, in our sole discretion, to limit or discontinue your use of Patient Portal at any time and for any reason, including, but not limited to, your use of Patient Portal on behalf of another person.
Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice.
You will be notified if your Patient Portal service is discontinued.

Your Clinical Information

As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies. Patient Portal is an Internet application that enables a patient to have secure web-based access to personal clinical information, as released by the treating physician, and allows secure electronic messaging with our participating physicians. By using Patient Portal, you understand that not all of your medical record with us will be accessible through your Patient Portal account. Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s).
Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. If such messages are made part of your permanent medical record, they will be accessible to our current and future staff members who are involved with your care.
All of our electronic medical records are subject to state and federal regulations governing the security and confidentiality of medical records.

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All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent.

Site Access and Licenses

We grant to you a non-assignable, non-sublicensable, terminable, limited license to make personal use of our website, Patient Portal, and the associated services in accordance with these terms and conditions. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale, or other commercial use of the website, Patient Portal, or any of the associated services; making any derivative of the website, Patient Portal, or any of the associated services; and the collection and use of user email addresses or other user information (including, without limitation, health information or any data extraction or data mining whatsoever).
Failure to comply with any of the terms and conditions contained herein may result in revocation of your license and cancellation of your Patient Portal account, including the right to access information through Patient Portal. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law.

Links to Third-Party Websites

This website and Patient Portal contain links to websites operated by other parties. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. The Practice Entities have no control over the security or privacy practices of these external websites. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites.

No Warranties

This Patient Portal and all other sites hosted by any of the Practice Entities and the content contained herein and therein are provided by the Practice Entities on an "As Is" basis. THE PRACTICE ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES, OR THE CONTENT, PRODUCTS, OR SERVICES INCLUDED THEREIN. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT.

Limitation of Liability

Some of the material on our website and in Patient Portal is provided by third parties, and the Practice Entities shall not be held responsible for any such third-party material. The Practice Entities disclaim any responsibility for, or liability related to, such third-party material. Any questions, complaints, or claims related to any product should be directed to the appropriate third party.
None of the Practice Entities or any of their contractors or subcontractors shall be liable for any loss, injury, illness, damages, or claims of any kind resulting from your failure to timely read messages you may receive through Patient Portal.
If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages.
Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages.

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By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. Use of our website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to:

周刊 - chinacourt.org:2021-10-24 · 群众反映问题，开通民意网上直通车。黑龙江高院还制定了《“院长信箱”所涉案件、事项办理工作的实施细则》，规范信箱留言的梳理、批转、办理和答复等流程。目前，全省三级法院192个法院网站都开通了 “院长信箱”，极大地方便了当事人反映诉求。
Correct your paper or electronic medical record
Request confidential communication
Ask us to limit the information we share
Get a list of those with whom we've shared your information
Get a copy of this privacy notice
Choose someone to act for you
File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:

Tell family and friends about your condition
Provide disaster relief
Include you in a hospital directory
Provide mental health care
Market our services and sell your information
Raise funds

Our Uses and Disclosures

We may use and share your information as we:

Treat you
Run our organization
Bill for your services
Help with public health and safety issues
Do research
Comply with the law
Respond to organ and tissue donation requests
Work with a medical examiner or funeral director
比巴厘岛美，比马代便宜，这才是这个冬天最该去的地方 ...:2021-11-20 · 原标题：比巴厘岛美，比马代便宜，这才是这个冬天最该去的地方！不知不觉2021年已经不足两个月的时间在全国大部分城市都处在冻成狗的天气，不少人说：“我想去海岛游泳！”@图虫YangBohan今天小编给你们介绍一处冬天最该去的地方比巴厘岛美，比马代便宜不超过300
Respond to lawsuits and legal actions

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say "no" to your request, but we'll tell you why in writing within 60 days.

Request confidential communications

You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will say "yes" to all reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.
If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say "yes" unless a law requires us to share that information.

www.cqn.com.cn:2021-7-18 · 田区网际直通车网吧 340403000004477 张梓瑞安徽省淮南市田区国庆东路 340400000028260757 淮南市宜都环保发展有限公司 340421000024485 闫德林安徽省淮南市 ...

中国行业云安全PCSF论坛推动私有云等级保护升级－企业 ...:2021-10-26 · 联系我们邮箱登录通行证登录网站地图
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

You can complain if you feel we have violated your rights by contacting us using the information on page 1.
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint.

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www.cqn.com.cn:2021-7-18 · 田区网际直通车网吧 340403000004477 张梓瑞安徽省淮南市田区国庆东路 340400000028260757 淮南市宜都环保发展有限公司 340421000024485 闫德林安徽省淮南市 ... If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:

Share information with your family, close friends, or others involved in your care
Share information in a disaster relief situation
Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

周刊 - chinacourt.org:2021-10-24 · 群众反映问题，开通民意网上直通车。黑龙江高院还制定了《“院长信箱”所涉案件、事项办理工作的实施细则》，规范信箱留言的梳理、批转、办理和答复等流程。目前，全省三级法院192个法院网站都开通了 “院长信箱”，极大地方便了当事人反映诉求。

Marketing purposes
Sale of your information
Most sharing of psychotherapy notes

In the case of fundraising:

We may contact you for fundraising efforts, but you can tell us not to contact you again.

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高清盗版风暴：大年初三，我已经下载好全部春节档电影 ...:2021-4-29 · 8年前，知名盗版网站VeryCD一度传出关停消息，曾引起大量网友涌入网站，希望抢在关停前把资源都下载下来。8年后，《流浪地球》主创的微博下，网友的留言却变成了举报盗版链接。“每天都有观众给我们发来的私信，协助我们打击盗版。这是我最没想到的，非常感动。

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways . usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:

Preventing disease
Helping with product recalls
Reporting adverse reactions to medications
Reporting suspected abuse, neglect, or domestic violence
Preventing or reducing a serious threat to anyone's health or safety

Do research

We can use or share your information for health research.

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We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers' compensation, law enforcement, and other government requests

We can use or share health information about you:

比巴厘岛美，比马代便宜，这才是这个冬天最该去的地方 ...:2021-11-20 · 原标题：比巴厘岛美，比马代便宜，这才是这个冬天最该去的地方！不知不觉2021年已经不足两个月的时间在全国大部分城市都处在冻成狗的天气，不少人说：“我想去海岛游泳！”@图虫YangBohan今天小编给你们介绍一处冬天最该去的地方比巴厘岛美，比马代便宜不超过300
For law enforcement purposes or with a law enforcement official
With health oversight agencies for activities authorized by law
For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

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We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request.

Patient Portal - Privacy Policy: Your Privacy Rights

Scope and purpose of this policy
What information do we collect?
How do we use your information?
Sharing your information
California Residents
Updates to this privacy policy
Our data protection and security policy
Key terms
Our Contact Information

Date Last Updated: January 1, 2020

PLEASE NOTE: The terms set forth below apply to your use of the Patient Portal identified in this Privacy Policy. Your use of "Log in with athenahealth" is governed by the LOGIN WITH ATHENAHEALTH ACCOUNT TERMS OF USE and PRIVACY POLICY FOR "LOGIN WITH ATHENAHEALTH" USER ACCOUNTS available here:
LOGIN WITH ATHENAHEALTH Terms of use: http://myidentity.platform.athenahealth.com/static/help/terms.html
LOGIN WITH ATHENAHEALTH Privacy policy: http://myidentity.platform.athenahealth.com/static/help/privacy.html

Scope and purpose of this policy

This privacy policy (the “Policy”) describes the practices of the Patient Portal (the “Portal”) with regard to information about you that we obtain through your use of the Portal, in our capacity as a Business Associate to your health care provider, which is a Covered Entity under the Health Insurance Portability and Accountability Act (“HIPAA”). The Portal is an Internet service, powered by athenahealth, Inc. (“athenahealth,” “us,” or “we”), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers, including, for example through electronic communications, access to health records, appointment scheduling, prescription requests, and bill payment processes.

This Policy applies to information we collect through the Portal and how it is used.

Our Portal Terms of Use also apply to your use of the Portal. Additional specific privacy policies, terms and agreements may also apply to any particular websites, applications, products, services, and solutions you use, whether through the Portal or otherwise, including policies, terms and agreements for: our main website www.athenahealth.com; our athenahealth platforms (e.g., athenaCollector, athenaClinicals, athenaCommunicator, athenaCoordinator, athenaNet etc.); our athenahealth product offerings (e.g., Epocrates); and any of our other websites, products, services, solutions or applications, collectively, our “Services”. If you use the Portal to access or share data with such Services or any websites, applications, platforms, services, solutions or portals of any third parties (including, but not limited to, any other patient portals offered by any healthcare provider(s)) (each, a “Third Party Platform”), the privacy policies, terms and agreements of such other Services and Third Party Platforms will apply to your use of such Third Party Platform. We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third Party Platforms, whether using the Portal or otherwise. This Policy also does not apply to the data sharing and privacy practices of your health care provider; when you use the Portal, you are also subject to the separate privacy notices and policies of your health care provider. We do not control and are not responsible for the privacy practices of your health care provider.

The Portal is not intended for use by anyone outside of the United States.

Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited.

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What information do we collect?

Information you provide us:
- When you register for the Portal, we may ask you to provide the following information on behalf of your health care provider:
  - First name, Last name, Date of Birth, gender, email address, and phone number(s). If you are a caregiver registering for the Portal, we may also ask for your first and last name, identification of the nature of your relationship with the patient and information regarding access to the Portal
Information we automatically collect from your use of the Portal:
- We access cookie technologies on your computer to improve Portal users' experience, including but not limited to: storing user session IDs and enabling "remember me" functionalities for simplified log-in procedures on trusted devices as well as language preference details to facilitate viewing of the Portal.
- We may automatically collect information (and may store it in our server logs) regarding your use of our services and the content you viewed. This information may include: your IP address; device specific information about the device you used to access the Portal; the patterns of searching and browsing that preceded access to the Portal; and the patterns of searching and browsing on the Portal in order to improve our services and for security purposes.
- The Portal does not respond to web browsers' Do Not Track signals.

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How do we use your information:

We may use your information for the following purposes on behalf of your health care provider, including but not limited to:
- For purposes of making the Portal available for your use;
- To allow you and any other users you authorize to coordinate and manage your medical care with your health care providers, including, for example through electronic communications, access to health records, appointment scheduling, prescription requests, and bill payment processes;
- To respond to your inquiries and fulfill your requests;
- 中国行业云安全PCSF论坛推动私有云等级保护升级－企业 ...:2021-10-26 · 联系我们邮箱登录通行证登录网站地图
- To share information with you or authorize our customers and partners to share information with you, about relevant services or products we think benefit to you;
- For athenahealth's business purposes on behalf of your health provider, including but not limited to, enhancing the functionality of the Portal, data analysis, audits, and to comply with all laws, regulations, and law enforcement requirements;
- To pull requisite data to adhere to government incentive programs, including but not limited to, your health care provider's achievement of government quality programs through their engagement with the Portal.
- To inform you of the opportunity to participate in online surveys, other forms of market research, sweepstakes, and other similar promotions, and to administer these activities;
- To plan and execute security and risk control measures, like fraud and abuse detection and prevention for athena or your health care provider;
- We may de-identify and aggregate your data, for business purposes in accordance with our agreements with our HIPAA Covered Entity Clients (healthcare providers);
- We track the number of visitors using certain portions and features of the Portal to make any necessary changes to improve the proper management and administration and functionality of the Portal;

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Sharing your information:

We share your information with our HIPAA Covered Entity clients who provide you with services, including medical groups, practices, hospitals, health systems, and physicians, specialists and staff;
We share your information with third parties that you consent to or direct us to send/receive information to/from;
We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. For example, we may work with companies to host and maintain our data, website or mobile application properties, analyze our data or provide marketing assistance;
We may disclose your health information to third party vendors in accordance with HIPAA requirements and your providers' internal privacy practices. For further details regarding these requirements, refer to the HIPAA Privacy Rule at 45 C.F.R. section 164.506;
We will disclose your information when:
- You have given us your consent to share or use information about you;
- We believe that we need to share information about you to provide a service that you have requested from us or from your provider;
- We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation;
- We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or
- We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy transaction or proceeding involving sale or transfer of all or a portion of our business or assets to another company.

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California Residents

As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. Therefore, our practices with respect to the Portal are exempt from the California Consumer Privacy Act (the CCPA).

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athenahealth reserves the right to make periodic updates and revisions to this Policy. Your use of the Portal after we make changes is deemed to be acceptance of those changes. Please check periodically for updates. To the extent required by applicable law, we will also attempt to notify you by email or other method when we make material changes to this Policy.
If you have any specific questions about the Patient Portal website privacy policy, please contact us at portalprivacypolicy@athenahealth.com. Patient Portal support requests (e.g. trouble logging in, password assistance, access to family members information etc.) or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. athenahealth is unable to respond to general support inquiries sent to this email address.

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Data protection and security policy:

We have implemented technical, administrative, and physical safeguards, which are designed to protect your information from unauthorized use and access. These safeguards are intended to secure our system and meet our obligations under the HIPAA Security Standards Final Rule, as well as CCHIT Meaningful Use Security Requirements to specifically protect electronic health information created or maintained by our certified Electronic Health Record technology, and other applicable laws and regulations.
You may not assign or transfer your Portal account or share your Portal login, password or any other credentials with any other person without our consent. Please notify us immediately if you believe the security of your Portal account may have been compromised.

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Key Terms:

COOKIES: Cookies are small amounts of text files that are sent from a website to your computer's browser when you visit the site. These cookies are then stored in files within your computer's browser. Web sites can access only the cookies that they have stored on your computer. For example, if the Acme Computer Company stores a cookie on your browser, Acme may access its own cookie to improve the user online experience, but it could not access any cookies belonging to another company. For every future time you access the website, your browser sends the cookie back to the server, which notifies the website of the user's previous activities on the website. Thus, cookies serve several useful purposes, like letting you navigate between pages more efficiently, saving your preferences, and enhancing your user experience with the website.
INTERNET PROTOCOL (IP) ADDRESS: An IP Address is a numerical label separated by periods that identifies every device (e.g., computer, printer) that participates in a network. IP addresses allow these devices to communicate with one another and transmit relevant information.

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Our contact information:

If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472.

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What is the Patient Portal?

What is the Patient Portal? Who can use the Patient Portal?

Security

How secure is the Patient Portal? 网际直通车 What if I forget my password? 胡锦涛开通“网络民意直通车”-东北网国内-东北网:2021-6-28 · 早在2021年，胡锦涛、温家宝就公开了网民身份，向外界展现对互联网的重视；2021至2021年，温家宝连续四年在“两会”中外记者招待会上主动问候中国网民，并感谢网民分忧，公开肯定了这种“民意直达高层直通车”的沟通方式；去年初，中共中央政治局集体学习 What if I'm unable to access the Patient Portal? 网际直通车

Signing Up

What do I need to access the Patient Portal? How do I register for the Patient Portal? How do I sign in to the Patient Portal?

My Profile

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Appointments

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网际直通车

网际直通车 The availability of this feature is at the discretion of your practice.

How do I ask my provider a question? 胡锦涛开通“网络民意直通车”-东北网国内-东北网:2021-6-28 · 早在2021年，胡锦涛、温家宝就公开了网民身份，向外界展现对互联网的重视；2021至2021年，温家宝连续四年在“两会”中外记者招待会上主动问候中国网民，并感谢网民分忧，公开肯定了这种“民意直达高层直通车”的沟通方式；去年初，中共中央政治局集体学习 How do I view messages and/or responses from my provider? Why can't I delete my sent and archived messages?

网际直通车

网际直通车 The availability of this feature is at the discretion of your practice.

How do I view my account balance? How do I ask a question about my account balance? How do I make a payment? How do I view my payment history? How do I view my account statements? How do I manage my saved credit and debit cards? Why doesn't anything happen when I click "View Detail" or "View Receipt?"

My Health

Why can't I view my test results? How do I request a prescription?

What is the Patient Portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

Who can use the Patient Portal?

Any active patient may be eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

Security

How secure is the Patient Portal?

All communications between you and your provider's office are carried over a secure, encrypted connection. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system.

You should always make sure that the email address on file for your account is accurate, as notifications from the portal are sent to the email address on file. Make sure to sign out of your account each time you are finished using the portal. top

What if my password is stolen?

Change your password immediately by completing one of the following options:

Sign in to the Patient Portal, go to 网际直通车, and reset your password.
Click Forgot your password on the sign-in page and enter your email address to request a password reset email.
Contact your provider's office and request a password reset email.

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What if I forget my password?

On the sign-in page, click Forgot your password and enter your email address to request a password reset email. top

How do I change my Test Results PIN?

Your test results PIN is required to retrieve your test results over the phone. You may ask the office to reset your PIN, or you may follow these steps:

Click the My Profile tab.
Select Test Results PIN.
Type in your new PIN.
Click the Save button.

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What if I'm unable to access the Patient Portal?

Please contact your provider's office to register or to verify your information. top

How do I sign out?

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

Note: Do not use a public computer to access your health information.

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What do I need to access the Patient Portal?

an email address
access to a computer and the internet

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How do I register for the Patient Portal?

To register for the Patient Portal, click the Sign up today link on the sign-in page, then enter your information. top

How do I sign in to the Patient Portal?

To sign in to the Patient Portal, click on the Login with athenahealth button. Next, enter your email address and password, then click the Log in button. top

I have a PIN instead of a password. How do I sign in to the Patient Portal?

We have made our sign-in process easier. If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. To do this, you must create a password for your account by clicking the Use your PIN to create a password link on the Patient Portal sign-in page, and following the instructions. This is a one-time only change; going forward you will simply need to enter your email address and password to sign in. top

My Profile

How do I edit my profile information?

Click the My Profile tab.
Click on the athenahealth profile section and then the athenahealth profile button.
Update your information as required.
Click on the back arrow to return to the Patient Portal.

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How do I edit how my contact preferences for different types of notifications?

Click on the My Profile tab.
Select My Notifications.
Indicate your contact preferences for different types of notifications.
Click the Save button.

Note: Portal users cannot deactivate email notifications, as at least one method of communication is required.

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How do I view my insurance information?

Click the My Profile tab.
Select Insurance.

Note: If your insurance information has changed, please contact your provider's office.

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How do I reschedule an appointment?

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments.
Click the 网际直通车 link that appears beneath the date of your appointment.
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Click the Reschedule Appointment button.

Note: The availability of this feature is at the discretion of your practice.

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How do I request an appointment?

It is at your practice's discretion to allow online appointment scheduling. If your practice does not allow online appointment scheduling, you can request an appointment by sending a message to your provider. To do so:

Click the Messages tab.
Click the 网际直通车 button.
Select the Appointments and scheduling option from the message type dropdown menu.
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胡锦涛开通“网络民意直通车”-东北网国内-东北网:2021-6-28 · 早在2021年，胡锦涛、温家宝就公开了网民身份，向外界展现对互联网的重视；2021至2021年，温家宝连续四年在“两会”中外记者招待会上主动问候中国网民，并感谢网民分忧，公开肯定了这种“民意直达高层直通车”的沟通方式；去年初，中共中央政治局集体学习
Click the Send button.

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How do I view upcoming appointments?

Click the 网际直通车 tab. Your scheduled appointments will appear listed under Upcoming Appointments. top

Where can I fill out medical forms before my appointment?

Click the Appointments tab.
Select 网际直通车.
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Note: The availability of this feature is at the discretion of your practice.

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Why doesn't anything happen when I click on a medical form?

Adobe Acrobat is required to view and print forms on the portal. On the Medical Forms page, you will see a note indicating this requirement, along with a link to download this program for free. top

How do I view past appointments?

Click the Appointments tab.
Select Past.
Select the desired timeframe from the Past Appointments dropdown menu.

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Messages

网际直通车 The availability of this feature is at the discretion of your practice.

How do I ask my provider a question?

Click the Messages tab.
Click the Compose Message button.
Select the message type from the dropdown options based on the topic of your question.
Select your provider and office location.
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Click the Send button

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How soon can I expect a response from my provider?

Your provider's office will make every effort to respond to your messages within a timely manner. Please do not expect a response on weekends or holidays. If you need to speak with the office sooner, please call the office directly. Urgent matters should not be dealt with via the Patient Portal. top

How do I view messages and/or responses from my provider?

Click the Messages tab.
Select Inbox.
Click the desired message in your inbox to read the message.

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Why can't I delete my sent and archived messages?

You cannot permanently delete sent or archived messages. This is because all messages that you send and receive in the Patient Portal are part of your medical record. top

Billing

Note: The availability of this feature is at the discretion of your practice.

How do I view my account balance?

Click the 网际直通车 tab. Your list of charges will be listed by date of visit, followed by your account balance, under Recent Charges Payable Online. top

How do I ask a question about my account balance?

Click the Messages tab.
Select Compose Message.
Select the Billing and Payments option from the message type dropdown menu.
Select your provider and office location.
Type your subject and message.
Click the Send button.

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How do I view my payment history?

Click the Billing tab.
Select Payments.
Select the payment you would like to view.
Click the View detail link.

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How do I view my account statements?

Click the Billing tab.
Select Statements.
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Click the View detail link

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How do I manage my saved credit and debit cards?

Click the Billing tab.
Select Payment Methods.
From here you can:
1. Click Add a Credit Card to save a new card for future payments.
2. Click 网际直通车 to set a saved card as your default payment method.
3. Click the Delete link to remove a saved card from the portal.

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Why doesn't anything happen when I click "View Detail" or "View Receipt?"

Adobe Acrobat is required to view and print statements and forms on the Patient Portal. When you click the Billing tab, you will see a note indicating this requirement, along with a link to download this program for free. top

My Health

Why can't I view my test results?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal. top

How do I request a prescription?

Click the 网际直通车 tab.
Select Compose Message.
Select Prescriptions and refills from the message type dropdown menu.
Select your provider and office location.
Type your subject and message.
Click the Send button.

top

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Your account has been locked due to too many incorrect login attempts. Please click here to re-register and re-activate your account.

网际直通车

You can create a family or guarantor login account that will allow you to access selected family members' health information within the same login account. "Family" access gives you the same access to patient information and actions as you do with your own patient web portal account. "Guarantor" access gives you the ability to view contact and billing information and make payments on the patients' behalf.

In order to setup an account of this nature, the patient to which you are requesting access will need to log in to their patient web portal account and grant access using the following steps. If you know the login information for this patient, such as your child, log into their web portal account.
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Enter the e-mail address of the family member and click on "Go."
胡锦涛开通“网络民意直通车”-东北网国内-东北网:2021-6-28 · 早在2021年，胡锦涛、温家宝就公开了网民身份，向外界展现对互联网的重视；2021至2021年，温家宝连续四年在“两会”中外记者招待会上主动问候中国网民，并感谢网民分忧，公开肯定了这种“民意直达高层直通车”的沟通方式；去年初，中共中央政治局集体学习
A temporary password will appear in a pop up screen. Write this password down and forward it to the family member, as it will not be available after clicking on "ok."
The family member's name will then be listed under the "Family" or "Guarantor" section at the top of the screen.
To edit or remove this family member's access, click on the family member's name at the top of the screen.
To sign into this family or guarantor account, check the "Sign in to your family or guarantor account" box on the Sign In screen, type in your email address and password, then click Sign In. Once singed in, you must change your password and accept the terms and conditions to view the account.

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Cancel

The "OrthoNC" alerts program offers appointment, billing, lab result, and general announcements via SMS on your cell phone. Message and data rates may apply. Text STOP to 28309 in order to cancel your participation in the program at any time. Text HELP to 28309 for support needs. Alerts 1 message per request. As the program will involve the transmission and use of your personal information, it is subject to OrthoNC's Privacy Policy, which is available HERE, and to Patient Portal Terms and Conditions, which are available HERE. Service is available on ACS Wireless, AT&T, Alltel, Appalachian Wireless, Bell Mobility, Bluegrass Cellular, Boost (iDEN), Boos Unlimited (CDMA), Cellcom, Cellular One from Dobson, Cellular One of East Central Illinois, Cellular South, Centennial Wireless, Cincinnati Bell, Cricket Communications, Fido, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix Wireless, Inland Cellular, MTS Mobility, MetroPCS, Nex-Tech Wireless, Rogers Wirless, SaskTel Mobility, Sprint, T-Mobile, Telux Mobility, Thumb Cellular, U.S. Cellular, Unicel, United Wireless, Verizon Wirless, Viaero Wireless, Virgin Mobile, Virgin Mobile USA, West Central Wirless, and nTelos Wirless and is subject to their terms of service. OrthoNC alerts may change or end the program at its discrection.